It’s a time of uncertainty with local and national responses to the coronavirus pandemic changing by the hour.
We believe it’s important to be transparent about our own response and how we’re adapting our work protocols to reflect the urgency of this serious situation. The health and safety of our employees, our customers, our colleagues, and the communities we serve always remains our top priority.
Allowing most employees to work from home to ensure social distancing and equipping employees with the technology they need to continue their full service activities without interruption
Requiring any employee who has traveled recently, has flu-like symptoms, or lives with someone who has traveled recently or has flu-like symptoms to work from home until further notice
Suspending all business travel
Conducting scheduled meetings remotely
Reminding all employees of recommended measures, such as hand-washing, to help reduce the potential risk of virus transmission
Continuing to monitor the situation and remaining vigilant for any updates
We are well equipped for remote work while still providing uninterrupted service, support, and solutions for our customers and colleagues. We are taking a practical approach to safety and health, but we remain calm, confident in our ability to maintain business continuity.
Our entire team is here to support you and the health of your business during the coronavirus disruption.
How we support your business continuity
Cloud-based infrastructure: With Lightning, your data is secure andaccessible anywhere in the world, anytime.
Distributed networks: This prevents network overloads or outages, which means your platform remains fully functional and without interruption.
Personal support: Our teams are fully equipped to continue supporting your business because we have a mobile workforce culture, laptop and mobile devices, cloud-based internal platforms, and a paperless office. We’re all on-task, working for you.
Decades of experience have provided us first-hand insight on what it takes to help you maintain productivity, responsiveness, and excellent service during a disruption. Our commitment to you remains strong because, as always, we believe your success is our success.