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What Companies Want in CMMS Software: Key Lessons from the Software Advice Survey

Thousands of interviews with company owners and managers conducted by Software Advice, a preventive maintenance software evaluation company, on the topic of maintenance management have revealed a puzzling fact: the need for tools like CMMS to streamline maintenance operations and asset tracking is as strong as ever, yet a striking number of companies remain reluctant to transition away from familiar paper or spreadsheet-based manual systems.

According to a recent Software Advice survey, some 48% of the companies interviewed still rely on these outdated methods to track their maintenance, and a further 19% said that they weren’t tracking maintenance at all. Together, they account for a whopping 67% of the companies surveyed.

So what’s holding these companies back? The survey was conducted among companies interested in implementing a CMMS system, with some 62% citing the need to improve operational efficiency—so it’s clear that they see the value in these solutions. And fully 80% of the companies surveyed said they plan on implementing a system within the next six months, so there’s also a strong sense of urgency to get something in place.

The persistent reluctance to implement a system must therefore involve some other factor. One explanation of these puzzling results comes from John Rimer, owner of FM360 Consulting and a 15-year veteran of the facilities management industries, who suggests that many of these companies consider the process of transferring data to a new system “laborious and risky.”

Among the 22% of companies surveyed who already use a CMMS system but are looking to upgrade, increasing efficiency and moving to a more modern solution were two of the most common motivating factors.

With 20 years of experience providing CMMS solutions, ManagerPlus brings understanding and expertise to these issues. Here are three key lessons from the Software Advice survey and how ManagerPlus products and solutions are specifically designed to address them:

+ Data Transfer and Product Implementation. Companies are wise to be cautious when it comes to transitioning to a new system. Errors made during the initial setup can doom it to failure, wasting substantial time and money.

This is why it is crucial that companies do their homework and learn about the implementation and training services offered by CMMS providers. Feature sets and functionality matter little if the system isn’t set up properly, and companies need to ask detailed questions about how the transition will be handled before making a purchase.

The best way to ensure that the transition process is minimally “laborious and risky,” is to entrust it to implementation and training experts who know what they’re doing.  ManagerPlus consistently ranks among the most popular CMMS providers in large part because of our best-in-class implementation and training solutions.

The idea that our performance is measured by our clients’ success is central to our company philosophy, which is why we invest substantially in implementation and training and always treat these services as a priority—we’ve even published thought pieces in industry leading journals on the subject.

The bottom line: the extent to which a CMMS provider understands the implementation/transition process is a measure of how effective their products are likely to be.

+ The need for modern software. Among the companies looking to replace their existing CMMS system, 24% cited the need for a more modern solution. According to the report, some of the companies were still using DOS-based systems that have been outdated for well over a decade.

In CMMS, it is common to find companies that offer a basic software package that they do not regularly update or improve. And in many cases, if improvements are made, they tend to be more maintenance oriented, addressing compatibility issues rather than introducing new functionality.

This is why ManagerPlus has embraced the role of a solutions provider: we realize that our clients’ ongoing success depends on our ability to stay ahead of the curve technologically by expanding our functionality and developing on new platforms such as mobile and SaaS.

+ Perfecting core functionality.  Preventive maintenance, asset management, and work order management remain the key needs driving CMMS adoption, but you wouldn’t know it to look at some CMMS vendors.

Many CMMS providers have not improved their core functionality for years, while others have been purchased by larger companies that offer more broad-based solutions. In the latter case, the maintenance management piece is often neglected as a small part of a huge, complex system.

Even as our products have expanded and improved, ManagerPlus has remained committed to perfecting the core functionality that our clients need most. In virtually every new release and update of our products, we introduce tweaks and changes that improve our clients’ experience and make their jobs easier.

+ Conclusion. Companies who are on the fence over whether to implement a CMMS system have a lot of factors to consider. Fortunately, as we’ve seen, a simple review of ManagerPlus products and services can make the decision simple.

 

 

 

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ManagerPlus Receives High Ranking In CMMS Popularity Report

capterra-featured-top20-maintenance-badge (2)

ManagerPlus has issued a press release announcing that it has received one of the highest rankings in a recent report on CMMS provider popularity. Rapid customer base growth, strong customer retention, and a concerted effort to expand ManagerPlus’ presence across all major social media channels have combined to make ManagerPlus a leader in the CMMS industry.

Check out the full press release here: htttp://www.managerplus.com/press/articles/ManagerPlus_Receives_High_Ranking_In_CMMS_Popularity_Report

 

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5 Keys to Success in Mining

Bingham mine

In a special guest blog, Jayde Ferguson of Statewide Bearings outlines advice on how to run a successful mining operation.

by Jayde Ferguson

Many of the natural resources used by the global population are found within the Earth’s crust, and the mining industry is responsible for locating and harvesting them. In Australia, more than 245,000 individuals, or 2% of the workforce, work in the mining industry to locate and uncover hidden reservoirs of oil, coal, rare metals, gemstones, and all kinds of other valuable materials. While raw manpower is sometimes needed on the job, most miners rely on special machinery to do most of the hard labour. Without this equipment, many tasks would be improbable or impossible for humans to accomplish. That’s why the smooth operation of the mining industry relies completely on mining devices that are tough and dependable.

1. The Critical Components

Heavy-duty digging systems are giant contraptions consisting of three major components – teeth, chains, and sprockets. All are essential to the normal functioning of a digging system and must be perfectly compatible with each other. The teeth are responsible for tearing into hard surfaces, and they’re placed all over a chain that runs via the rotation of sprockets.

When any one of those parts is worn or broken, the efficiency of the entire system is greatly reduced, and it can become inoperable. The consequences of a failing part can be grave. Not only could the entire digging machine be put out of commission for an undetermined amount of time, resulting in huge losses of profit, but the damages could also cause unnecessary harm or death to nearby workers.

2. Use of Materials Continue reading

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OSHA Fall Protection: Plan, Provide and Train

OSHA campus logo

In this week’s guest blog from F. Marie Athey (OHST) of OSHAcampus.com, the rise in fall hazards is discussed along with tips on how to reduce them. And don’t miss our own take on this issue at OSHAcampus.com.

by F Marie Athey

For several years now, falls have been the leading cause of work-related injuries and deaths in construction. In 2010, there were 264 fall fatalities recorded by OSHA. Work places must prevent employees from falling off their work stations or in any elevated place.

OSHA states that lives can be saved and injuries lessened when employers follow these steps:

PLAN Continue reading

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ManagerPlus Releases 2014 Enterprise Update with Powerful New Features

MPlus Logo White on Blue

ManagerPlus is excited to announce the release of the latest Enterprise 2014 product update. Our development team has worked hard to create powerful new features and functionality–including a major addition to our core asset tracking functionality–that will help our clients streamline operations, increase operational visibility, and maximize efficiency.

Our aim is to streamline and simplify every facet of asset management and workflow, which is why we’ve focused on enhancing the user experience by expanding and refining program controls. With these new features and functions, our clients will be able to get more done in less time, without sacrificing quality or accuracy. Continue reading

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CMMS in Waste Management Part 2: Managing Regulations and Rising Costs

Wastexpo

ManagerPlus is at Waste Expo in Atlanta this week (booth 4920), providing waste management companies with a hands-on look at our CMMS solutions and explaining how they can help cut costs and improve profit margins.

In a previous blog installment we highlighted three key areas where CMMS solutions can save waste management companies money: minimizing downtime, streamlining workflow, and providing the critical information necessary to make smart equipment lifecycle decisions. For part two, we will focus on two additional areas where our solutions can impact the bottom line: coping with regulations, and managing rising costs.

+ Turn regulations into a competitive advantage. Continue reading

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How CMMS Can Increase Profit Margins in the Waste Management Industry, Pt. 1

 Garbage truck

If the housing and construction industries were “ground zero” of the Great Recession, the waste management industry was right there with them, enduring the worst consequences as building and production virtually came to a halt and the volume of waste materials fell precipitously.

And like the housing and construction industries, the path to recovery for waste management companies has been slow and painful. Profit margins still haven’t fully recovered, and companies must find ways to ramp up capacity to respond to recovering demand, without further eroding margins.

These challenges are playing out over a competitive landscape that has been undergoing a major shift toward privatization since the early 90s. This means that there’s more business to be won for private companies, and more pressure on public waste management organizations to run lean, innovative operations.

This is why CMMS solutions can be particularly beneficial for waste management companies: they help keep equipment running in top condition to minimize downtime, streamline workflow, and provide management with the hard operational data they need to make smart decisions about equipment life cycles and upgrades.

+ Minimize Downtime. In an environment where margins are thin, it is vitally important to reduce costs associated with sudden equipment/vehicle failures. Continue reading

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ManagerPlus Fall Protection Piece Featured on OSHAcampus.com

Fall hazard image

ManagerPlus contributed a piece this week to OSHAcampus.com on the subject of fall hazards and how companies can minimize this persistent problem. Despite exorbitant fines and the serious, often fatal, injuries that result from these hazards, they remain atop OSHA’s top ten most-cited standards list. Check out our analysis of the problem here: http://www.oshacampus.com/blog/three-ways-to-minimize-fall-hazards/

 

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Protect Your Employees from Asbestos and Lead: NY company Faces $2.3 Million in OSHA Fines

OSHA campus logo

In a special guest blog this week, F Marie Athey of OSHAcampus.com details some of the key measures companies must implement in order to protect their workers from the dangers associated with asbestos and lead exposure. These steps can be easily incorporated into facility schedule groups and/or inspections with ManagerPlus.

 

By F Marie Athey, OHST

OSHA recently fined a New York real estate company over $2.3 million for asbestos and lead exposure violations after it was found that employees and contractors were exposed to these hazards while performing renovation and cleanup activities on a site.

U.S. Secretary of Labor Thomas E. Perez said that the company knew that asbestos and lead were present at this site, and concluded that they therefore willfully neglected to provide for proper protection of its employees.

These infractions carry severe health consequences, as exposure to these hazards can cause disabling or fatal diseases and damage to the nervous and reproductive system.  OSHA training courses can provide you and your employees with the information needed to deal with these hazards properly.

Check Your Asbestos Compliance Continue reading

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Beyond the Regulations Manual: How to Maintain a Safe Environment at Work

my safety sign logo

Guest Post by Carrie Winans

The importance of safety regulations and the impact of not following such regulations, laws and rules are seen on the news daily. Failure to wear seat belts increases injuries in car accidents, oil companies cause massive oil spills by not taking proper precautions, and employees are injured on the job due to complacency. Most companies have regulations manuals that outline policies and guidelines that workers should adhere to, however, shortcuts, time crunches, and forgetfulness may slowly decrease the impact of the handbook. How can employers maintain a safe environment at work after they put down the regulations manual?

Visual Reminders

A visible reminder of the rules is a great first step. Consider signs, posters, and stickers that outline potential dangers and machinery use around the workplace. A sign serves as a reminder to double check surroundings and creates a prompt for operating new or unfamiliar equipment. Signs can also protect those outside the company in a workplace. For example, signs can alert drivers to construction worker presence in a high-traffic area. In the same construction zone, signs can also keep pedestrians safe by warning them of overhead or path hazards. Workplace safety ensures the protection of employees and non-employees. Signage can save the life of an individual who may not know your work area as well as your employees do. Continue reading

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