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How to Get Upper Management Onboard with Maintenance Software


As a facilities/maintenance manager, you’ve thought long and hard about it, and determined you really need a computerized maintenance management system to better manage your workload and take your operations to the next level. You are tired of feeling overwhelmed by the non-stop, unpredictable flood of maintenance needs, and have decided that you need to be more proactive. You’ve talked with colleagues who use maintenance software systems, and have heard first-hand how beneficial they can be.

Great, so now what?

For many managers, the next steps involve searching the internet for different solutions, watching online demonstrations, and getting some basic pricing. Next, they schedule a meeting with upper management to present the solution.

The trouble is, this is where the process often comes to a halt. Upper management may look at the situation very differently and raise questions and objections that facility/maintenance managers may not be fully prepared to answer.

This may be a part of the reason why a surprisingly high number of companies still have not implemented these valuable solutions—even though, in reality, upper management often stands to benefit the most from the value that maintenance software can provide.

If you’ve decided it’s time to implement a maintenance software solution, it is critical that you have a plan before approaching upper management. Here are some strategies that will help.

Listen first

To you, the need for a maintenance software solution is likely obvious—so obvious, in fact, that it may be easy to assume there is no need to seek out other opinions on how or why such a solution might be valuable. Don’t let this type of complacency derail your project.      Continue reading

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ManagerPlus Celebrates Halloween in Ghoulish Style


ManagerPlus team members donned their spookiest livery and gathered for a special Halloween lunch and costume contest.

The prize for best costume went to Nutasha Fischer from tech support who wore a colorful, wonderfully detailed fairy costume, complete with wings! Great job, Nutasha!

Mike Flanders from tech support transformed into menacing Sith Lord Darth Vader, while his number two in command, Nate Korous, appeared as the whip-cracking, fedora wearing adventurer Indiana Jones.

Christine Ware from sales terrified the entire office as a creepy, badly scarred lady with her zombie baby. Implementation specialist Kodie Lynch wore a full bee keeper habit, with some of the little honey makers still clinging to it!

Kerry Hyland dressed from head to toe in the football jersey and crimson red of the Utah Utes–he even rocked a bright red wig! Partner and Reseller director Greg Dibble appeared as Tigger, the fun loving tiger, and business development specialist Matt Weese kept everything under control as an animal control officer.

Marketing VP Melissa Bosworth was the spitting image of Rosie the Riveter, the WWII era icon of the hard working women who supported the war effort by producing munitions and war supplies. Zachary Ivie from sales wore the signature bucket hat and aviators of gonzo journalist Hunter S. Thompson, and VP of Professional Services Peggy Frazier drew laughs with a combination of jailhouse pinstripes with a Minnesota Vikings sweatshirt, which was her symbolic representation of legally embattled running back Adrian Peterson.

Chief Sales and Marketing Officer Grant Christensen wore his full fishing gear, and Chief Technology Officer Brad Smith wore full coveralls and a hardhat adorned with a ManagerPlus sticker to become “Chris” the mobile maintenance worker.

Marketing Assistant Nimo Abdulle brought her best broom and pointy hat to become a classy witch, and Executive Assistant/Office Manager Lisa Christensen wore full football pads!

Also making appearances at the party were another super Utes fan, a “404 Costume Not Found” error, a legacy Qqest employee, an urban cowboy, and Peter Parker.

The whole team had a great time!

Indiana Korous 2 Continue reading

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Should You Purchase or Lease Your Equipment?

See how ManagerPlus can help your company tackle the age-old dilemma of leasing equipment versus purchasing it outright in the latest issue of Construction Executive Tech Trends:

View the article on Construction Executive Trends.

Posted in Construction, Guest Articles/Editorials by M+, Uncategorized | Tagged , , , , , , , , , | Comments Off

OSHA Announces Updates on Recordkeeping Rule

The following guest post was written by Fositi Marie Athey of OSHAcampus.com

The U.S. Department of Labor’s Occupational Safety and Health Administration (OSHA) issued a final rule on reporting illnesses and injuries, as well as an updated list on recordkeeping requirements in the workplace. The final rule will take effect on January 1, 2015.

Under OSHA’s revised recordkeeping rule includes two major changes:

“Under the revised rule, employers will be required to notify OSHA of work-related fatalities within eight hours, and work-related in-patient hospitalizations, amputations or losses of an eye within 24 hours,” OSHA reports. OSHA’s previous regulations only required employers to report workplace fatalities and in-patient hospitalizations of three or more employees. It also did not require reporting any amputations, loss of an eye or single hospitalizations.

All employers covered by the Occupational Safety and Health Act, are required to comply with OSHA’s new severe injury and illness reporting requirements. OSHA is currently developing reporting options via a Web portal, as well as over the phone. Continue reading

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ManagerPlus Professional Services Team Enjoys Day of Fun at Boondocks

Brandon 3

The ManagerPlus Professional Services Team has been hard at work all year providing excellent training, implementation services, and support to our customers, and it was high time to celebrate their success. So last week, the team headed over to Boondocks, a local entertainment center, for a day of go-kart racing, arcades, roller coasters, food, and fun.

Senior Implementation Specialist Brandon Peterson lapped the field on the go-kart track, while another race saw Technical Support Associates NuTasha Fischer and Jamal Mitchell battling it out with Vice President of Customer Services Peggy Frazier. Blocking Jamal was the main goal, but he was able to break through and take the lead. Technical Support Manager Mike Flanders also showed off his skills zipping around the track and having a good time.

Technical Support Associate NuTasha Fischer flexed her Pac-Man skills after a perilous ride on the roller coaster, and Senior Implementation Specialist Ryan Ouzounian joined forces with Technical Support Associate Devan Sorensen to score over 800 tickets on the Titanic machine. Continue reading

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How Maintenance Software Addresses the Top Concerns of Facility Managers


No paperwork

The work of facility managers is complex and demanding, and many report that they’re struggling to keep up.

According to a recent FacilitiesNet survey, which asked facility managers to rate their top job-related concerns, the most common response was resource shortages, followed by the related problem of increasing workload.

Considering the wide-ranging demands from owners, occupants, and staff that facility managers must contend with, it’s easy to see why these two concerns top the list. If facility managers aren’t highly organized and proactive, problems can quickly mount, leaving them short of resources and forcing them to log extra hours to get work done.

This is a big part of the reason why maintenance software has gone from being a luxury to a necessity for many facility managers. These solutions help them get a handle on their workload, prioritize, and make the transition from reactive to preventive maintenance.

+ Planning and managing resources    

Labor, inventory, and equipment must all be carefully tracked and maintained to prevent shortages. If a facility manager is tracking this information in spreadsheets or paper documents, it’s a safe bet that they are wasting time on administrative work that would be better spent on planning. Continue reading

Posted in CMMS ROI and Best Practices, Facilities | Tagged , , , , , , , , , , , | Comments Off

10 Lethal Industrial Hazards & Ways to Decrease Risk of Injury Using Personal Protection Equipment (PPE)

Guest post by David James of Sandycroft Workwear, a UK-based safety apparel company.

Careless health and safety practices within the construction industry were the cause of thousands of injuries and 148 deaths in the UK in 2013. The sad fact is that, with the correct personal protection equipment (PPE), proper diligence by employees, and employers and a proactive attitude could have counteracted some of these hazards and tragedies could have been avoided.

The following list is comprised of the ten most common and potentially lethal hazards that construction workers face and should strive to avoid, coupled with real examples of industry accidents that have occurred:

1. Electrical accidents Continue reading

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Can Inventory Theft Be Prevented?

Barcode image for theft piece

Workers at a Texas Caterpillar plant were recently accused of stealing some $160,000 worth of parts.  Nine people are believed to be involved in the thefts, which have been taking place since July.

Situations like the one faced by Caterpillar show how quickly theft problems can get out of control if they aren’t addressed quickly. Thanks in part to the fact that Caterpillar is known to have systems in place to monitor their processes, the perpetrators were caught and will now likely face prosecution.

But what can other companies do to protect themselves from theft? These crimes can’t always be prevented, but is there a way to limit the degree of their impact?

While it is hard to say what could have prevented this specific situation in Texas without knowing more facts, one thing is for certain: companies that employ barcoding-enabled organizational/accountability tools like CMMS stand the best chance of catching these problems early and limiting their impact.

+ Real time visibility into operations  

It practically goes without saying that if a company maintains inventory of any kind, that inventory is recorded as an expense in an accounting system of some kind. Companies may differ in terms of the types of systems they use, but ultimately, they must track how much they’re spending on inventory.

But this can be a problem. Continue reading

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How to Enforce Safety Compliance Without Micromanaging

Check out our latest article for OSHAcampus.com on how construction managers can maintain safety compliance without nagging or micromanaging.


Posted in Construction, Guest Articles/Editorials by M+, Safety and Regulations | Comments Off

Keeping Your Construction Site Safe From Theft

Don’t miss our latest article for Construction Executive’s Risk Management newsletter on how to keep your equipment safe from theft: http://bit.ly/1pihMI3



Posted in CMMS ROI and Best Practices, Construction | Tagged , , , , , , | Comments Off