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6 Maintenance Troubleshooting Techniques Made Simple with CMMS

Magnifying glass

The biggest step a company can take toward minimizing unexpected equipment failure is to implement a thorough preventive maintenance routine using a Computerized Maintenance Management System (CMMS) like ManagerPlus. A proactive approach to routine maintenance tasks and inspections is the best way to catch problems when they’re small and take corrective action early, before full-blown breakdowns occur on the shop floor or jobsite.

But what about causes of equipment failure that can’t be easily prevented, like operator error and extreme weather? What can be done to limit the impact of these random causes of downtime?

CMMS solutions can help in these cases too. By centralizing critical equipment data, CMMS solutions make it easy to implement troubleshooting protocols that can help identify the cause of sudden failures, and mobilize the resources necessary to get equipment up and running quickly.

All you need is a solid framework to organize your troubleshooting. The Marshall Institute has established six key elements of maintenance troubleshooting that provide a good start. Here are some tips on how to implement them with a CMMS system.

1. Understand the system

It’s important that maintenance personnel have a solid understanding of the machinery that they’re working on in order to troubleshoot issues effectively. This means that operators must take detailed notes on what happened at the time of a breakdown—what sounds they heard, what they saw, what were they doing when the failure occurred, etc. Continue reading

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Case Study Details Benefits of ManagerPlus in the Oil and Gas Industry


ManagerPlus has released a new case study on Gas Field Specialists, Inc. (GFS) that explores the ways that this fast-growing oil and gas company utilizes our best-in-class products.

Learn how GFS uses ManagerPlus solutions to streamline their maintenance and inspection scheduling to ensure that everything is done on time, and also well documented for clients and regulators.

Check out the full case study to learn more:

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(Real) Time is Money

Time is money pic

When Benjamin Franklin coined the now cliché phrase ‘time is money’ in his 1748 pamphlet, Advice to a Young Tradesman. Written by an Old One, he was illustrating the concept of opportunity costs for an American audience that was just becoming acquainted with the theories of labor relations and exchange that would become the founding principles of economics.

The concept is simple: the true cost of any given activity can only be determined when forgone opportunities to generate income or value are factored into the calculation. Franklin gives the example of a laborer who can earn 10 shillings (a couple hundred dollars) per day working, but chooses to spend half of the day on some unproductive diversion instead. While the laborer may only spend a small amount of money on their chosen diversion, the true cost of their decision must include the opportunity that was passed up to earn an extra five shillings working.

Today, opportunity costs remain a major concern for businesses in every industry, but the factors determining what those costs are, and even the concept of time itself, have undergone significant changes in the 266 years since Franklin coined his famous phrase. Cost calculations must include a complex range of factors, including equipment maintenance, regulatory compliance and inventory control, while time is increasingly measured in terms of the instantaneous availability of data in ‘real time.’

In other words, modern companies looking to use their time more efficiently need accurate, up to date information about all of their costs, and they need to be able to act on that data quickly. This is why computerized maintenance management solutions (CMMS) like ManagerPlus have become a necessity for companies in asset-intensive industries.

Scheduling in Real Time

Finding time to schedule preventive maintenance services and regulatory inspections, while also keeping track of inventory, labor, and other data can be a huge challenge for companies that rely on outdated tools such as spreadsheets and paper systems. Because these tools offer little to no automation, data must be input manually every step of the way, which can cause a major lag in information availability. Continue reading

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ManagerPlus Ranked Among Top CMMS and Fleet Management Solution Providers

Capterra rankings side by side

A rapidly growing customer base, combined with strong growth in social media outreach and continued product innovation, have earned ManagerPlus recognition as one of the elite providers of both computerized maintenance management solutions (CMMS) and fleet management solutions. Studies conducted by Capterra, a leading software consultation company, placed ManagerPlus among the top three most popular providers in both categories.

The rankings are based on a popularity index that combines ManagerPlus’ 10,000+ customers, 100,000 users, and the company’s fast-growing presence on popular social media platforms like Twitter, Facebook, and LinkedIn. Serving companies of all sizes in a broad range of industries, ManagerPlus’ popularity continues to grow thanks to a steadfast commitment to customer satisfaction. Customers regularly rate ManagerPlus products, services, and support as being among the best they’ve  ever encountered, and have singled out for praise the company’s responsiveness to individual needs.

Growth in ManagerPlus’ user base also reflects the ease of use of ManagerPlus products; customers are frequently looking to expand ManagerPlus products to additional sites and add more users because the system is easy to get up and running. Even the most tech-averse users can learn how to use the system, which helps drive adoption and ultimately helps create a strong database for reporting and analysis.

And while the rankings demonstrate ManagerPlus’ success to date, the company continues to work on new initiatives to make the customer experience even better. New customer-oriented technologies, processes, and services are continuously being evaluated and implemented to help ManagerPlus maintain its status as a standard bearer for excellence in customer satisfaction.

With major new functionality slated for the next ManagerPlus release, and new tools currently under development to enhance the customer experience, it’s an exciting time to be a ManagerPlus customer. Be sure to subscribe to this blog and follow ManagerPlus on LinkedIn, Facebook, Twitter, and Google+ to keep up to date on all the latest developments.



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Buying Lifting Equipment: Top 6 Things to Look Out For

Lifting equipment

Guest post by Jayde Ferguson

If you are in the construction or mining industry, you know the importance of having lifting equipment on the work site. If you have ever tried to buy lifting equipment, you know that it can be overwhelming and confusing. This is true even if you have experience in the lifting equipment industry. Fortunately, there have been many others who have gone before you and purchased everything from winches and hoists to cranes and lifting vehicles. Since others have gone through the process of buying lifting equipment, you will have an easier time as you can learn from their experience. Based on this experience, here are some of the top six things to look out for when buying lifting equipment:

1 – The Cost of Lifting Equipment

Since there are so many different types of lifting and mobile mining equipment used by the construction and mining industries, you will also find a wide range of costs. The first thing that you should do before buying equipment like this is to look at your budget, then look at how that compares to the cost of the equipment. For instance, a winch for the mining industry might cost $9,000. If that is within your budget, you may be ready to buy, right? Not so fast. This is only part of the cost of the winch. You also need to take into account any maintenance costs that might be associated with the winch as well as the power source of the winch. Petrol for the winch, for instance, can cost a lot over time. When it comes to the cost of your lifting equipment, it is best to make sure you are looking at the big picture. This article provides some insight into the long term costs and how you can reduce them.

2 – The Quality of Your Lifting Equipment Continue reading

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How to Get Upper Management Onboard with Maintenance Software


As a facilities/maintenance manager, you’ve thought long and hard about it, and determined you really need a computerized maintenance management system to better manage your workload and take your operations to the next level. You are tired of feeling overwhelmed by the non-stop, unpredictable flood of maintenance needs, and have decided that you need to be more proactive. You’ve talked with colleagues who use maintenance software systems, and have heard first-hand how beneficial they can be.

Great, so now what?

For many managers, the next steps involve searching the internet for different solutions, watching online demonstrations, and getting some basic pricing. Next, they schedule a meeting with upper management to present the solution.

The trouble is, this is where the process often comes to a halt. Upper management may look at the situation very differently and raise questions and objections that facility/maintenance managers may not be fully prepared to answer.

This may be a part of the reason why a surprisingly high number of companies still have not implemented these valuable solutions—even though, in reality, upper management often stands to benefit the most from the value that maintenance software can provide.

If you’ve decided it’s time to implement a maintenance software solution, it is critical that you have a plan before approaching upper management. Here are some strategies that will help.

Listen first

To you, the need for a maintenance software solution is likely obvious—so obvious, in fact, that it may be easy to assume there is no need to seek out other opinions on how or why such a solution might be valuable. Don’t let this type of complacency derail your project.      Continue reading

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ManagerPlus Celebrates Halloween in Ghoulish Style


ManagerPlus team members donned their spookiest livery and gathered for a special Halloween lunch and costume contest.

The prize for best costume went to Nutasha Fischer from tech support who wore a colorful, wonderfully detailed fairy costume, complete with wings! Great job, Nutasha!

Mike Flanders from tech support transformed into menacing Sith Lord Darth Vader, while his number two in command, Nate Korous, appeared as the whip-cracking, fedora wearing adventurer Indiana Jones.

Christine Ware from sales terrified the entire office as a creepy, badly scarred lady with her zombie baby. Implementation specialist Kodie Lynch wore a full bee keeper habit, with some of the little honey makers still clinging to it!

Kerry Hyland dressed from head to toe in the football jersey and crimson red of the Utah Utes–he even rocked a bright red wig! Partner and Reseller director Greg Dibble appeared as Tigger, the fun loving tiger, and business development specialist Matt Weese kept everything under control as an animal control officer.

Marketing VP Melissa Bosworth was the spitting image of Rosie the Riveter, the WWII era icon of the hard working women who supported the war effort by producing munitions and war supplies. Zachary Ivie from sales wore the signature bucket hat and aviators of gonzo journalist Hunter S. Thompson, and VP of Professional Services Peggy Frazier drew laughs with a combination of jailhouse pinstripes with a Minnesota Vikings sweatshirt, which was her symbolic representation of legally embattled running back Adrian Peterson.

Chief Sales and Marketing Officer Grant Christensen wore his full fishing gear, and Chief Technology Officer Brad Smith wore full coveralls and a hardhat adorned with a ManagerPlus sticker to become “Chris” the mobile maintenance worker.

Marketing Assistant Nimo Abdulle brought her best broom and pointy hat to become a classy witch, and Executive Assistant/Office Manager Lisa Christensen wore full football pads!

Also making appearances at the party were another super Utes fan, a “404 Costume Not Found” error, a legacy Qqest employee, an urban cowboy, and Peter Parker.

The whole team had a great time!

Indiana Korous 2 Continue reading

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Should You Purchase or Lease Your Equipment?

See how ManagerPlus can help your company tackle the age-old dilemma of leasing equipment versus purchasing it outright in the latest issue of Construction Executive Tech Trends:

View the article on Construction Executive Trends.

Posted in Construction, Guest Articles/Editorials by M+, Uncategorized | Tagged , , , , , , , , , | Leave a comment

OSHA Announces Updates on Recordkeeping Rule

The following guest post was written by Fositi Marie Athey of

The U.S. Department of Labor’s Occupational Safety and Health Administration (OSHA) issued a final rule on reporting illnesses and injuries, as well as an updated list on recordkeeping requirements in the workplace. The final rule will take effect on January 1, 2015.

Under OSHA’s revised recordkeeping rule includes two major changes:

“Under the revised rule, employers will be required to notify OSHA of work-related fatalities within eight hours, and work-related in-patient hospitalizations, amputations or losses of an eye within 24 hours,” OSHA reports. OSHA’s previous regulations only required employers to report workplace fatalities and in-patient hospitalizations of three or more employees. It also did not require reporting any amputations, loss of an eye or single hospitalizations.

All employers covered by the Occupational Safety and Health Act, are required to comply with OSHA’s new severe injury and illness reporting requirements. OSHA is currently developing reporting options via a Web portal, as well as over the phone. Continue reading

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ManagerPlus Professional Services Team Enjoys Day of Fun at Boondocks

Brandon 3

The ManagerPlus Professional Services Team has been hard at work all year providing excellent training, implementation services, and support to our customers, and it was high time to celebrate their success. So last week, the team headed over to Boondocks, a local entertainment center, for a day of go-kart racing, arcades, roller coasters, food, and fun.

Senior Implementation Specialist Brandon Peterson lapped the field on the go-kart track, while another race saw Technical Support Associates NuTasha Fischer and Jamal Mitchell battling it out with Vice President of Customer Services Peggy Frazier. Blocking Jamal was the main goal, but he was able to break through and take the lead. Technical Support Manager Mike Flanders also showed off his skills zipping around the track and having a good time.

Technical Support Associate NuTasha Fischer flexed her Pac-Man skills after a perilous ride on the roller coaster, and Senior Implementation Specialist Ryan Ouzounian joined forces with Technical Support Associate Devan Sorensen to score over 800 tickets on the Titanic machine. Continue reading

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